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Frequently Asked Questions

Find answers to your questions about our vital monitoring solutions.

General Information

FAQs

MCT (Mobile Cardiac Telemetry) provides real-time monitoring and alerts for cardiac events, while event monitoring records data only during pre-defined events or when the patient activates the device.

Yes, patients’ ECG data is continuously recorded and can be reviewed in real-time by healthcare providers.

Our MCT device can store multiple events, ensuring comprehensive data collection for accurate diagnosis.

Our MCT devices use a reliable cellular network provider to ensure seamless event data transmission.

Reports are delivered electronically to the physician’s designated portal or email, ensuring timely access to critical patient data.

Technical Support

FAQs

No, the analysis software can be installed on multiple computers within your practice, ensuring easy access for authorized personnel.
Yes, the programming settings on the MCT device can be adjusted to fit the specific monitoring needs of the patient.
EventCare software is designed to manage an extensive number of patients, depending on your practice’s specific needs.
No, the MCT requires a computer to be programmed with the specific monitoring parameters for each patient.
Yes, EventCare is compatible with King of Hearts™ devices for seamless data integration.
Yes, the MCT can be set to auto-trigger on detecting specific arrhythmias, providing real-time alerts to healthcare providers.

Service-Specific Questions

FAQs

MCT data is transmitted through a secure cellular network to our monitoring center, where it is analyzed and forwarded to healthcare providers.

Yes, we provide comprehensive MCT reports that detail the patient’s cardiac activity and any detected abnormalities.
Yes, our MCT devices can be billed under CPT 93268 for event monitoring services.
Yes, EventCare software is designed to automatically calculate heart rates, ECG intervals, and other vital metrics.
Absolutely, we offer customizable patient reports to suit the specific needs of your practice.

Billing and Insurance

FAQs

(Repeated FAQ, consider moving this to another category if necessary)
Yes, our MCT devices can be billed under CPT 93268 for event monitoring services.
No, there are no additional costs for customizing patient reports. Customization is included in our service package.
Yes, we work with a variety of insurance providers to cover our monitoring services. Please contact our billing department for more information.
We accept various payment methods, including credit cards, bank transfers, and checks.
No, all costs are transparent and will be discussed upfront with no hidden fees.

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